What happens when my trial ends?
Nothing disappears. Your gardens, plans and journal stay exactly as you left them — you can still open, print and export every one of them. Only editing stops until you subscribe. Your friendships survive too: you keep reading your friends’ gardens and the letters they send you, and only writing back waits until you subscribe. We will not lock you out of your own work.
Why is there no monthly plan?
Gardening runs on a yearly cycle. You plan in winter, sow in spring and harvest through summer, so a monthly subscription would have you paying for months you never open the app — or cancelling and losing your thread. One annual price covers a whole season.
Is there an AI assistant?
Yes — Ask the Garden. It reads your own beds, plants and journal and answers questions about them, so "what can follow the garlic in the top bed?" gets an answer about your top bed rather than gardening in general. It is deliberately read-only: it can tell you things and warn you, but it never edits a plan and it will never tell you something is safe to eat.
What is a question, and what happens when I run out?
One question and its answer is one credit, however much work it takes behind the scenes. The trial comes with 5 to try it on; Pro includes 10 a month and Pro AI 50, reset on the first of each month rather than carried over. Running out costs you nothing else — the whole planner keeps working, you simply cannot ask again until the month turns or you move up a tier.
Do I need Pro AI to use the planner?
No. Every planning feature — the designer, the calendar, rotation history, the journal, printing and export — is in Pro exactly as it is in Pro AI. The only difference between the two is how many questions a month you can ask. If you would rather look things up in the Library yourself, Pro is the whole product.
Can I get more questions without moving up a tier?
Yes, by bringing another gardener in. Invite a friend from your account and, the moment they plant an account of their own, we add bonus questions to yours: 10 if you are subscribed, or 2 plus another week of your free trial if you are not. Bonus questions are not part of any monthly allowance, so they are never reset on the first of the month and they are spent only after that month’s allowance is used up. They are a thank-you rather than a currency: they have no cash value and cannot be bought or transferred.
Will the price go up?
It may, as the planner grows. If a change would affect you we email you at least 30 days beforehand, and it only ever applies from your next renewal — never to a period you have already paid for. Not wanting the new price is a perfectly good reason to cancel.
Can I cancel?
Any time, from your billing page — it opens Stripe’s own portal. Your subscription runs to the end of the period you have paid for, then your plans become read-only. You are never charged for a period you did not choose to start.
How do you handle my card details?
We never see them. Payment is handled end to end by Stripe; the app only ever learns whether a subscription is active.